1. Where we deliver
We deliver to addresses across India that are served by our courier partners. Enter your PIN code at checkout. If your area is not serviceable, we will let you know and cancel the order with a full refund.
2. Processing and delivery time
- Orders are packed and dispatched within 1–2 business days of payment confirmation.
- Delivery usually takes 3–7 business days after dispatch, depending on your location.
- Remote areas, public holidays, weather and festival seasons can add to the time. These are estimates, not guarantees.
3. Delivery and handling charges
Any delivery or handling fee is shown clearly in your cart and at checkout before you pay. Some orders qualify for free delivery, depending on the offers running at the time. The amount shown when you pay is the final amount.
4. Tracking your order
After you place an order, you can follow its progress (placed, packing, in transit, out for delivery, delivered) from My Orders. We also email you when the status changes.
5. Delivery address
Please check your name, address, PIN code and phone number before paying. The courier may call you on this number. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address. If the address is wrong, contact us straight away so we can try to fix it before dispatch.
6. Receiving your order
- Check that the outer packaging is intact when you receive the parcel.
- If it is damaged or tampered with, take photos, and report it to us within 48 hours. See our Refund & Cancellation Policy.
7. Delayed, failed or lost deliveries
If your order is delayed beyond the estimated time, contact us with your order number and we will follow up with the courier. If a delivery fails after reasonable attempts, or the parcel is lost, we will send a replacement or refund the amount paid.
8. Contact
- Arwa Shop — NO 3344, Lourdu Nagar, G.S Convent opp, Lashkar Mohalla, Mysuru, Karnataka - 570001
- Email: arwaboosterofficial@gmail.com
- Phone: +918217028994
- FSSAI Lic. No. 21226198000466