Privacy Policy

• Account details: name, email address, phone number, date of birth, and your password (stored securely by our sign-in provider, never in plain text). If you sign in with Google, we receive your name and email from Google.
• Order details: items bought, delivery address, order and payment status, and the coupon used, if any.
• Payment information: payments are handled by Razorpay. We receive a payment ID and status, but we never see or store your card number, UPI PIN or bank login.
• Messages you send us: your name, email, phone and message when you use the contact form.
• Technical data: basic information such as browser type and pages visited, and a small amount of data saved in your browser (for example, your cart) so the site works properly.

• To create your account, take and deliver your orders, and confirm payments.
• To send order, payment and delivery updates by email.
• To answer your questions and handle complaints, returns and refunds.
• To prevent fraud and keep the site secure.
• To meet legal, tax and accounting requirements.

We do not sell your personal information. We share only what is needed with:

• Razorpay to process payments.
• Delivery partners (your name, phone number and address) to deliver your order.
• Service providers that run our website, database and email, under their own security commitments.
• Authorities, when the law requires it.

We use essential browser storage to keep you signed in and to remember your cart. We do not use it to track you across other websites. You can clear it in your browser settings, but parts of the site may then stop working.

We keep account and order records for as long as your account is active and for the period needed for tax, accounting and legal reasons. Contact-form messages are kept only as long as needed to respond and follow up.

We use encrypted connections (HTTPS), access controls and a trusted database provider to protect your information. No system is completely secure, so please keep your password private and sign out on shared devices.

• See and update your name, phone and addresses from your account.
• Ask us for a copy of the personal information we hold about you.
• Ask us to correct wrong information or to delete your account and data.
• Withdraw consent for non-essential use at any time.

Write to us using the contact details below. We may keep what the law requires us to keep, such as invoices.

This site is meant for adults. We do not knowingly collect information from children under 18 without a parent or guardian’s consent.

We may update this policy. The date at the top shows the latest version. See also our Terms & Conditions.

For privacy questions or complaints, contact our Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within one month.

• Arwa Shop — NO 3344, Lourdu Nagar, G.S Convent opp, Lashkar Mohalla, Mysuru, Karnataka - 570001
• Email: arwaboosterofficial@gmail.com
• Phone: +918217028994
• FSSAI Lic. No. 21226198000466